STRATEGIC DIRECTION

The principles underpinning our business strategy.

Our business strategy 'Protecting Lives, Creating Value' is designed to take the Group forward and, at the same time, provide greater resilience in challenging economic times. It comprises four commitments we make to our customers, employees, shareholders and stakeholder partners:

• Protecting lives - removing hazardous waste materials before any long-term damage is done and eliminating the risk of further contamination
• Creating value - for customers by restoring the value of their assets; for shareholders through a combination of organic and acquisitive growth
• Duty of care - protecting the reputation of our customers by employing the best people and finishing the job to the highest possible standard
• Legal compliance - in a highly regulated industry, to be open, transparent and auditable in everything we do

It is a strategy formed from our vision - To Protect Life - and underpinned by our core values:

• Caring about people, standards and the environment
• Open to scrutiny, approachable and auditable
• Positive, dynamic, energetic and creative in what we do

Together our vision, values and strategy drive everything we do.